DEPOSITS: We take a deposit equal to the first night, at the time of booking. Additional nights may be paid on arrival. We may ask for a $100 per stay security deposit, either held on a credit card and voided upon okayed check-out, or in cash, also to be returned upon okayed check-out. Without a security deposit, we may not rent the room to you, even if a deposit has been paid. Please come prepared.
CANCELLATIONS: We have a 48-hour cancellation policy, to receive a full refund of your deposit. If you booked by phone or our website, please call us to cancel at 541-997-9030 between 7:30am and 10:00pm. If you booked online with Expedia.com or Booking.com or any of their subsidiaries, you MUST go to your Internet reservation email confirmation and cancel there; we CANNOT cancel for you. If you give us notice of canceling less than 48 hours before 3:00pm arrival on the date of your reservation, we have the right to charge you for the first night of your reservation, according to merchant credit card agreements. If we are able to re-rent your room on short notice, we will not charge you for the first night. There is no cancellation fee.
DRIVING DIRECTIONS: From Highway 126 (from Eugene), turn South onto Highway 101. If coming from the North, stay on Highway 101 through the Hwy 126 intersection. Proceed south through one more stop light, Rhododendron Drive. Just past the light, turn Left at Nopal St/Umpqua Bank. Look up the hill behind the bank, and follow the driveway up to the Landmark Inn. If coming from the south, cross the bridge into Florence, turn Right at Umpqua Bank/Nopal Street, and follow the driveway up the hill.
CONTINENTAL BREAKFAST: We serve sausage links, individually-wrapped string cheeses and Tillamook cheddar squares, a variety of bagels, whole wheat and white English muffins, large croissants, whole-grain bread, organic granola, organic muesli, honey-o's cereal, gluten-free Quaker oatmeal packets in plain and a large variety of flavors, orange juice, 2% milk, coffee, Stash teas, hot chocolate and apple cider packets, Philadelphia cream cheese, vegan Smart Balance margarine, jams and jellies, and peanut butter. Our breakfast room is informal, so if we do not serve your favorite breakfast foods, you are welcome to pick up what you'd like and bring it. There is a large Safeway grocery store 2 blocks from the Inn.
SMOKING: All of our rooms are non-smoking/vaping. You may smoke/vape outside; there is an outdoor covered area provided. Also no candles or incense please. If you smoke in your room there will be a $250 cleaning charge.
PET POLICY: We are a no-pet facility. We clean our rooms to a higher standard then ordinary pet-room standards. SERVICE DOGS ARE WELCOME. Service dogs have been specially trained to perform tasks for a disabled person, and must be under the control of that person at all times. Dogs whose function is to provide emotional support, companionship, comfort or therapy ARE NOT covered by the Americans with Disabilities Act (ADA), and are not allowed at the Landmark Inn. Proposed legislation will make it a crime to pass off an emotional support dog as a Service Dog. Some states already have this law. Please declare all animals at check-in.
PARKING: We have one parking space per room. Additional vehicles may have to park on the street during high occupancy. We do not have room for trailers. Please call us with specific requests.
COMMUNICATIONS: We offer phones with free calling in all guest rooms and you are welcome to give our phone number as a contact point. We are not able to transfer calls from the front desk to a room. We offer free WiFi; see Information sheet in rooms for passwords
CHECK-IN AND CHECK-OUT TIMES: Check-in time is 3:00pm to 10:00pm. Sorry, no early check-ins. If you think you will be arriving after 10:00pm, please call the Inn for instructions. We can put a lock-box on your door. Check-out time is 11 AM.
TAX: Florence Oregon transient lodging tax is currently 10.8%.
This property is privately owned; we reserve the right to refuse service to anyone. The management further reserves the right to terminate the tenancy of a guest for reasons the former shall deem objectionable. By signing our registration form, our guests agree to pay for damages, theft, late check-out, undeclared or extra persons or pets, and extra cleaning charges, should they occur.
Please print this page for your reference. Note that rates and policies are subject to change.